You're on the tools and your phone rings
Whether you're under a sink, up a ladder, on a roof, or driving between jobs — you physically can't answer every call. Each one that goes to voicemail is a lead your competitor will pick up.
🇦🇺 Built for Australian Trade Businesses
Every Missed Call Is a Job Your Competitor Just Booked
ServiceHotline answers every call 24/7, books jobs straight into your calendar, screens job applicants, and handles your hiring — for any trade, for less than A$10 a day.
⚡ First 30 days completely free — we set everything up for you. No credit card required.
0%
Average missed call rate in home services
A$0K
Saved per year vs a full-time receptionist
0
Australian trade industries covered
No credit card required
Setup in 48 hours
Month-to-month, cancel anytime
Australian-built & supported
Works for any trade
THE PROBLEM
Sound familiar? It doesn't matter which trade you're in.
These four problems cost Australian tradies thousands every week — and they're all completely fixable.
A full-time receptionist costs A$65,000+ a year
And they still don't cover nights, weekends, call spikes, or public holidays. ServiceHotline does all of that for less than A$500 a month — without sick days, annual leave, or payroll tax.
Your highest-value jobs come in after hours
Emergency electricals, burst pipes, locked-out tenants, and AC breakdowns don't respect business hours. The trade that answers first wins the job — and the after-hours rate.
Hiring reliable staff eats your weekends
Reviewing CVs, ringing applicants, scheduling no-shows — for every trade from painters to pest controllers. ServiceHotline pre-screens every applicant so you only talk to qualified candidates.
THE SOLUTION
One Platform. Six AI Tools. Every Trade.
ServiceHotline is your complete AI office staff — purpose-built for Australian trade businesses.
AI Receptionist (24/7 Call Answering)
Answers every call with trade-specific scripts — tailored to your industry, your services, and your pricing. Captures caller details, job type, urgency, and location. Books directly into your calendar or texts you a summary instantly. Works for every trade.
Emergency After-Hours Line
Handles urgent after-hours calls — burst pipes, power faults, lockouts, HVAC breakdowns, and more — at midnight, on weekends, and through public holidays. Qualifies true emergencies so you only get woken for jobs worth your time.
Smart Job Booking Engine
Automatically fills your schedule based on your availability rules. Reduces calendar gaps, improves route efficiency, and sends customers a booking confirmation via SMS — without you lifting a finger.
AI Hiring Screener
When you post for staff, ServiceHotline calls or texts every applicant, runs a pre-screen interview tailored to your trade (licences, experience, availability, tools), and delivers a scored shortlist. No more wasted interview slots.
Review Collector
After every completed job, automatically follows up to request a Google review. For trades that rely on local search, a consistent flow of 5-star reviews is your most powerful lead generation tool — and it runs itself.
No-Show Reminder System
Automated 24h and 1h reminders by call and SMS cut no-shows by up to 40%. Protects your time, keeps your schedule full, and ensures customers actually show up to the jobs you've already planned your day around.
WHO WE SERVE
Built for Every Australian Trade
ServiceHotline is purpose-built for nine trade industries. Click your industry below to see exactly how it works for your specific business.
🔧 Plumbers
Plumbers
Never miss an emergency plumbing call again — burst pipes, leaks, and blockages captured and booked 24/7.
Learn More →
⚡ Electricians
Electricians
Capture every fault call, quote request, and safety emergency — after hours included.
Learn More →
❄️ HVAC Technicians
HVAC Technicians
Book AC installations, heat pump repairs, and service calls without picking up the phone.
Learn More →
🔑 Locksmiths
Locksmiths
Lockouts happen at 2am — ServiceHotline answers every one with urgency detection and instant dispatch.
Learn More →
🐛 Pest Control
Pest Control
Book termite inspections, spider treatments, and urgent infestations automatically — around the clock.
Learn More →
✨ Cleaners
Cleaners
Fill your schedule with domestic, commercial, and end-of-lease cleaning bookings without answering a single call.
Learn More →
🏗️ Builders
Builders
Capture renovation and new build enquiries, qualify project budgets, and book site consultations 24/7.
Learn More →
🖌️ Painters
Painters
Never miss a quote request — residential, commercial, and strata painting leads captured every hour of the day.
Learn More →
🌿 Landscapers
Landscapers
Book lawn mowing, full garden designs, and landscaping consultations without ever touching your phone.
Learn More →Don't see your trade? ServiceHotline works for any service business that relies on inbound phone calls.
Talk to Us →
THE PROCESS
Up and running in 48 hours — for any trade
We handle the entire setup. You answer a few questions. ServiceHotline does the rest.
01
Book a 15-min demo call
We walk you through ServiceHotline on a screen share. You show us how your business takes calls today. No tech knowledge needed — works for any trade.
02
We build your AI in 24 hours
Our team configures call scripts specific to your trade and services, your booking rules, after-hours settings, hiring screener questions, and your calendar integration.
03
Go live on your existing number
Your current business phone number is connected via call forwarding. Your customers won't notice anything different — except that every call now gets answered professionally.
04
Watch missed leads become booked jobs
See calls answered, jobs booked, and reviews collected — automatically. View every interaction in your simple dashboard. Cancel anytime — no lock-in.
REVENUE CALCULATOR
How much are missed calls costing your trade business right now?
Adjust the sliders for your trade and see your estimated annual revenue leak.
Based on industry benchmark: 27% of home service calls go unanswered; 35% of missed calls would have booked if answered. (Source: Housecall Pro / Invoca)
Calls missed per month
27
Lost bookings per month
9
Estimated revenue lost per YEAR
A$49,005
ServiceHotline Growth plan / year
A$5,988
Your estimated annual ROI
You could recover A$43,017
Stop the leak — book your free demo today
Book My Free Demo — It's Free →
PRICING
Simple, transparent pricing — for every trade
No lock-in contracts. Cancel anytime. First 30 days completely free.
Starter
A$199
/month
For solo operators just getting started
- ✓AI Receptionist 24/7
- ✓Up to 50 calls/month included
- ✓Average call duration: 3 minutes
- ✓Appointment booking
- ✓SMS summaries to your phone
- ✓Email reports
- ✓Basic trade-specific call scripts
Most Popular
Growth
A$499
/month
For 2–5 person trade teams
- ✓Everything in Starter
- ✓Up to 300 calls/month included
- ✓Average call duration: 3 minutes
- ✓AI Hiring Screener
- ✓After-hours emergency line
- ✓Google review collector
- ✓No-show reminders
- ✓Custom trade-specific scripts
Pro
A$799
/month
For growing multi-van or multi-crew operations
- ✓Everything in Growth
- ✓Up to 600 calls/month included
- ✓Average call duration: 3 minutes
- ✓CRM integration
- ✓Multi-location support
- ✓Dedicated onboarding manager
- ✓Priority support (2hr response)
- ✓Monthly performance reports
Enterprise
Pay As You Go
For large operations with 600+ calls/month
- ✓Everything in Pro
- ✓600+ calls — billed per call
- ✓Average call duration: 3 minutes
- ✓Custom volume pricing
- ✓Dedicated account manager
- ✓SLA-backed uptime guarantee
- ✓White-glove onboarding
- ✓Bespoke integrations
A$499/month for ServiceHotline Growth vs A$65,000/year for a full-time receptionist. One recovered emergency job pays for a full month — for any trade.
FAQ
Frequently asked questions
Does it work for my specific trade?
Yes. ServiceHotline has been purpose-built for nine Australian trade industries: plumbers, electricians, HVAC technicians, locksmiths, pest controllers, cleaners, builders, painters, and landscapers. Each version uses call scripts and triage logic specific to that trade. We also work with other service businesses — just ask us.
Do I need to change my business phone number?
No. We connect ServiceHotline to your existing number using call forwarding. Your number stays exactly the same. Customers won't notice any difference — except that every call now gets a professional answer.
What happens if the AI can't handle a call?
For anything outside standard enquiry handling, ServiceHotline captures the caller's full details, job type, and urgency level, then immediately sends you a text alert. Nothing falls through the cracks — you always get the information you need to follow up.
How long does setup take?
Most businesses go live within 24–48 hours of signing up. Our team configures everything — call scripts, booking rules, after-hours settings, calendar integration — specific to your trade. You just answer a short setup questionnaire.
Is there a lock-in contract?
No. ServiceHotline is month-to-month for all plans. You can cancel at any time with 30 days notice. We're confident the results will make you want to stay.
What software does it integrate with?
ServiceHotline integrates with Google Calendar, Outlook, and most Australian trade job management tools including ServiceM8, Tradify, simPRO, Fergus, and others. If you use something specific, ask us — we can likely connect it.
GET STARTED
Get your first month free
Book a 15-minute no-pressure demo. We'll show you exactly how many calls your business is missing — and set everything up for free.
- Live demo of ServiceHotline answering a real call for your trade
- Custom ROI estimate based on your actual call volume
- Full walkthrough of every feature relevant to your industry
- Answers to all your questions — no sales pressure
- Free 30-day trial setup if you want to proceed
Request your free demo
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We'll be in touch within 2 hours. Want to book a time now?
Book a time directly →
The numbers that matter for Australian tradies
of all home service calls are missed on average (Housecall Pro / Invoca). For every trade.
more likely to qualify a lead when you respond within 1 hour vs. the next hour (Harvard Business Review).
average annual salary of a receptionist in Australian cities (SEEK 2026). ServiceHotline costs from A$199/month.
of consumers are more likely to use a trade business after reading positive reviews (BrightLocal 2026).
Mike T.
Plumber · Brisbane
"I was missing 6–8 calls a day while on the tools. ServiceHotline captured every one. In my first month I recovered A$8,400 in jobs I would have lost. It paid for itself in the first week."
Karen L.
Electrician · Melbourne
"A switchboard fault call came in at 11:30pm on a Friday. ServiceHotline qualified the urgency, took all the details, and had a job booked before I woke up. That single job paid for six months of the subscription."
Josh P.
Landscaper · Sydney
"I was flat-out on a big job for three weeks and ServiceHotline answered every enquiry. Three of those became confirmed contracts. I added A$34,000 in work from calls I never could have taken."
Results are representative. Individual outcomes vary.