How does Service Hotline work?

Service Hotline uses advanced AI to answer calls to your business number 24/7. The AI has a natural conversation with callers, books appointments, captures emergency details, and sends you an instant SMS notification.

What trades does Service Hotline support?

We support plumbers, electricians, HVAC technicians, locksmiths, pest control, cleaners, builders, painters, and landscapers — with more trades being added regularly.

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Q: Is there a lock-in contract?

No. All Service Hotline plans are month-to-month with no lock-in contracts. Cancel anytime.

Service Hotline answers every call to your business — 24/7, in natural conversation. Book appointments, capture emergencies, and log everything automatically. Built for Australian tradespeople.

Find Your Industry Call to Hear It Live

✓ 200+ Australian Businesses

★ 4.8★ Google Rating

✓ No Lock-In Contracts

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Simple as it gets

How It Works

Four steps from ringing phone to booked job — and you never had to lift a finger.

📞

Customer Calls Your Number

Your existing business number. No changes to your setup. Same number you've always had.

🤖

CallBot Answers in 2 Rings

AI greets your caller by name. Natural, professional conversation — sounds just like a real receptionist.

📅

Books the Job & Captures Details

Books appointments to your calendar. Identifies emergencies. Captures full caller details and job scope.

💬

You Get an Instant SMS Alert

Immediate notification with full call summary, booking details, and any urgent flags.

Everything you need

Packed with Power

Every plan includes these core features from day one — no add-ons, no surprises.

🕐

24/7 Call Answering

Never go to voicemail again. Your AI answers every call, around the clock, every day of the year including public holidays.

🗣️

Natural Conversation AI

Sounds like a real person. Handles interruptions, follow-up questions, and accents with ease. Callers rarely know it's AI.

🚨

Emergency Detection & Alerts

Identifies urgent situations automatically — burst pipes, power outages, lockouts — and escalates with priority alerts.

📆

Automatic Appointment Booking

Connects to your calendar and books jobs in real time. Sends confirmation SMS to both you and the customer.

🔗

CRM Integration

Syncs with HubSpot, GoHighLevel, ServiceM8, and more. Every lead captured, logged, and ready to follow up.

💬

Instant SMS Notifications

Full call summaries delivered to your phone within seconds. Know exactly what was discussed before you call back.

Real results

Tradespeople Love It

Don't take our word for it — here's what Australian tradespeople say after their first month.

★★★★★

"I was losing 4-5 jobs a week because I couldn't answer while under a house. Since setting up Service Hotline, my bookings are up 40%. Best $299 I've ever spent on my business."

Marcus T.

MT Plumbing & Gas · Geelong, VIC

★★★★★

"The after-hours feature alone paid for the whole year in the first month. Had a customer ring at 11pm with a tripped switchboard — CallBot captured everything and I showed up first thing. Job was $1,800."

Sarah K.

Brightline Electrical · Brisbane, QLD

★★★★★

"Running 3 vans and couldn't afford a receptionist. This is better than a receptionist — it never calls in sick, never sounds grumpy, and it automatically books into our ServiceM8. Game changer."

Dean R.

CoolAir HVAC Solutions · Sydney, NSW

Transparent pricing

Simple, Honest Pricing

Month-to-month. No setup fees. No lock-in contracts. Cancel anytime.

Starter

^$299

per month · no lock-in

Up to 300 calls/month
24/7 call answering
Appointment booking
Instant SMS notifications
Emergency detection
Basic call summaries

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Frequently Asked Questions

Does Service Hotline really sound like a human?

Yes — and most callers don't realise they're speaking to AI. We use advanced conversational AI that handles natural speech patterns, interruptions, pauses, and Australian accents. You can test it yourself by calling +61 480 038 722 right now.

Do I need to change my existing phone number?

No. We forward your existing number to Service Hotline — or we can set up a new number for you. Setup takes less than 30 minutes and there's no downtime to your existing calls.

What happens when an emergency is detected?

CallBot identifies emergency keywords and urgency signals in real time. When triggered, it immediately sends a high-priority SMS to your mobile with full caller details and a callback number — so you can decide whether to attend immediately.

Which calendar and CRM systems do you integrate with?

We integrate with Google Calendar, Outlook, HubSpot, GoHighLevel, ServiceM8, Simpro, and more. If you use a system not on this list, our team can build a custom integration for you — just ask.

Is there a lock-in contract or setup fee?

No lock-in contracts and no setup fees. All plans are month-to-month. You can cancel at any time through your dashboard or by emailing us. We're confident you'll love it, so we don't need to lock you in.

How long does it take to get set up?

Most businesses are live within 24–48 hours. You fill out a short onboarding form about your services, pricing, and preferences — we handle the rest. Your dedicated setup specialist will guide you through the process.

What if a caller has a complex or unusual request?

CallBot handles the most common scenarios and is trained specifically on your trade. For truly unusual requests it can't resolve, it gracefully offers a callback from you during business hours and captures all the details — nothing gets lost.

Is Service Hotline Australian-owned?

Yes. Service Hotline is built, operated, and supported by an Australian team based in Melbourne. Your data stays in Australia, and our support team is available during AEST business hours.

Never Miss Another Call.
Your AI Receptionist is Ready.